Is an insurer primarily a brand or a digital factory that offers white label products? Are large publishers still media companies or do they primarily manage content for online news and information? What makes a parcel deliverer the preferred supplier? Is the answer optimizing traditional logistics assets or intelligent use of all available data? Although … Continued

Let’s face it, change is inevitable. As painfully demonstrated by COVID-19 over the past year, only those who manage to adapt have a chance to survive. Rituals, for example, recently decided to utilize store staff for home delivery of their luxury feel-good products upon nationally enforced closure of non-essential stores. Doing so ensured effective use … Continued

How do you give direction to a relatively decentralized company from a central vision? How do you address divergent expectations regarding IT within the SPIE group and among employees? How do you stick to a long-term strategy in a highly pragmatic culture? Lieve Declercq, general director of SPIE Netherlands accomplishes it. The IT landscape overhaul … Continued

We are living in exciting times. New technologies and smart use of data offer a wide variety of opportunities. To gain the most out of them, companies require a constant flux of new ideas. A recent World Economic Forum study among senior HR officers at leading companies confirms the need for employees with creative skills. … Continued

“And those who were seen dancing were thought to be insane by those who could not hear the music.” As Nietzsche once so excellently wrote, your own personal perspective is essential. One moment you are amazed by someone making crazy movements, the next moment you are the one hearing the music and you cannot understand … Continued

IT separated from business activities, merely supporting, captured in one cost-focused culture: an old-fashioned conception, especially when considering the digital organizations of today in which IT plays an important role in products and services for the end user. Whilst designing such a digital organization it is of utmost importance to pay close attention to the … Continued

Last week, we spoke to a director of ICT & Logistics regarding a smart boiler that, for instance, is able to automatically refill the selected water pressure. In case this occurs too often, the owner of the boiler receives a warning signal via the corresponding app on his phone and a mechanic can be contacted … Continued