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Multimodal transformation of Dutch pension fund

By AndersonMacGyver

Pensioenfonds Horeca & Catering (PH&C) is the Dutch pension fund for employees in the hospitality and catering industry. With the strategic objective of creating more customer value at low cost, PH&C developed an omni channel strategy and started a cloud transformation. These changes required an organization that would be structured and prepared for a new … Continued

Improving Schiphol Telematics’ function & sourcing

By AndersonMacGyver

Schiphol Telematics provides data connections and communication services to the Schiphol Group, Wholesale and Aviation companies in and around Schiphol airport. Services include Internet, IP network, Wi-Fi, and IP TV. Schiphol Telematics was confronted with an increased demand, a desire for faster delivery, and a desire for rapid response to new client needs. Schiphol Telematics … Continued

Steppingstone for the digital future of Hogeschool Utrecht

By AndersonMacGyver

Hogeschool Utrecht (HU) is a university of applied sciences that provides education to around 35,000 students and professionals. They operate through 22 institutes and 4 knowledge centers in Utrecht en Amersfoort. Due to changes in the role teachers play in higher education, the increase of remote education and other innovations in the field such as … Continued

Governing market services: requirements and relationships

By AndersonMacGyver

This whitepaper provides a framework and way of thinking to define the principles for designing and improving the governance for market services, based on a simple 5-step approach and clear market service typology. This helps the organizations to identify and select the right market solution, to set up the right governance for the implementation and … Continued

Better support for customers with technology and data

By AndersonMacGyver

Eneco is currently the leader in the Netherlands when it comes to supporting customers in the transition to sustainable energy use and it would like to keep it that way. As CIO of Eneco Group, Mario Suykerbuyk plays a crucial role in realizing this ambition. He has implemented wide-ranging changes in which IT, in terms … Continued

Building Univé’s customer-centric IT organization

By AndersonMacGyver

Univé is a cooperative insurance company with 1.6 million customers and 110 outlets across The Netherlands. In 2015 Univé faced a turbulent environment, with management, internal stakeholders and customers all demanding significant improvements of the IT function > In 2015, Univé faced a turbulent situation in which stakeholders throughout the organization as well as customers … Continued

Vision and perseverance in digital transformation of SPIE

By AndersonMacGyver

SPIE Nederland, a subsidiary of the SPIE Group, assists its customers in the design, construction, operation and maintenance of energy networks and facilities, infrastructure and industrial buildings. SPIE Nederland ranks among the top three multi-technical service providers in the Netherlands. Although SPIE experienced a rapid growth, the integration of IT systems was severely lacking. A … Continued

The multimodal transformation of PostNL

By AndersonMacGyver

PostNL is the largest service provider of parcels and mail in the Netherlands. On a given weekday, they deliver on average 900,000 parcels and 6.8 million letters. Over the past years, PostNL has seen the postal market change rapidly, putting pressure on IT to both deliver innovative solutions and to save costs simultaneously. Internal and … Continued