Your digital ambitions - Your digital challenges
Your question
Your digital ambitions 
Your digital ambitions- Your digital ambitions
- Your digital challenges
Your question
Your question +
- Your digital ambitions
- Your digital challenges
Your question
Building Univé’s customer-centric IT organization
Univé is a cooperative insurance company with 1.6 million customers and 110 outlets across The Netherlands. In 2015 Univé faced a turbulent environment, with management, internal stakeholders and customers all demanding significant improvements of the IT function > In 2015, Univé faced a turbulent situation in which stakeholders throughout the organization as well as customers demanded significant improvements of Univé’s IT.
THEIR QUESTION
THEIR QUESTION
Univé needed a partner to transform from a process-thinking organization to a customer-focused one.
- How to streamline business demand and centralized IT supply?
- How to deliver solutions, that create synergy across logistical networks and business units?
- How to structure the IT organization to remain agile?
- How to improve the data analytics capabilities?
OUR ANSWER
OUR ANSWER
Since 2013 we have been Univé’s strategic partner during various transformations.
- Design and implement a new business-facing IT organization
- Facilitate organizational change (culture & attitude)
- Design and implement an Agile way-of-working
- Initiate migration of legacy systems to market-standard solutions
- Set up organization structure to coordinate data analytics skills
IMPACT+
IMPACT+
We helped Univé design and implement a customer-centric, agile and efficient IT organization.
- Reduction of IT costs by 40%
- Improved employee satisfaction
- More stable and future-proof IT systems
- Simplified organizational structure
- Pioneered Agile-thinking in practice
- Improved delivery in close collaboration with the business
- Data Competence Center up and running
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“The strength of Anderson MacGyver is a combination of inspiration, clout, hands-on mentality, organizational knowledge, vision, strategy and pragmatism.“Frank Dijkstra – IT Director Univé |
| CLIENT | Univé |
| INDUSTRY | Financial Services |
| LOCATION | NL (HQ) |
| REVENUE | €507 million (2019) |
| WORKFORCE | ~700 (2020) |
Get in touch!
Gerard WijersGroup Director | Co-founder
gerard.wijers@andersonmacgyver.com+31 (0)6 5317 84 67